Mailwal, access to Akka.NET training and dedicated support

Akka.NET Support Plans from Petabridge

Hello Mailwal,

Did you know that Petabridge offers Akka.NET Support Plans for you and your company?

Here are the key benefits featured in all of our support plans:

• Unlimited training seats for all of our live Akka.NET training - have everyone from your team attend each course;
• Unlimited support incidents - get your questions answered by the people who build and maintain Akka.NET; and
• Private issue tracker - all of your questions are private, visible only to your team and the Petabridge staff answering them.

We include two different tiers of support: Production Support and Design-Time Support.

Why Buy a Support Plan?

Akka.NET is a well-engineered open source technology that comes with excellent free support on GitHub and in the Akka.NET Discord - so why buy a support plan at all?

Production Support Cases

The use case for Production Support is to have help lined up before there’s an emergency, not during it. Our Production Support plans include a 1 business day SLA, video calls upon request, Slack Connect integration with our team, and the ability to get Akka.NET patched on short notice if necessary.

If you have an urgent production problem, our team can help you solve it same-day. However, if you wait until you have a problem before you contact us, you are putting your own procurement department on the critical path between your problem and your solutions. Don’t wait - get help lined up, ready to go, before you need it.

Design-Time Support Cases

With “Design-Time” Support, the goal is to get Akka.NET design, deployment, and debugging help before those issues can mushroom into production problems. Get architecture, design, use case, deployment, dev ops, and any other questions under consideration answered in a timely, complete fashion by the people who build Akka.NET.

Akka.NET Training

All Petabridge support plans include unlimited access to our live Akka.NET training catalog - so new members on your team who need to get up to speed on Akka.NET can be trained by the creators of the framework itself.