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🎛️ AI can find a pattern. You have to find the value.

MarTech
Nov 03, 2026

Apophenia is a lousy word to start a newsletter with. It’s obscure and scientific, not familiar and welcoming. Unfortunately, because it means “the tendency to perceive meaningful connections between unrelated things,” it is exactly the right word. So here we are.

Connecting unrelated things is one of humans’ greatest gifts. (This is related to marketing, I promise.) It’s the basis for art and innovation. One of those innovations is AI, which can find patterns in data. Sometimes those patterns are related to reality, and sometimes they are just shapes that happen to look alike.

Marketers love AI for its ability to generate content ideas and iterations. Kath Pay says we should use it to help us understand more, rather than produce more. The marketer’s critical value-add is separating the ones worth chasing from the ones that are just the machine finding shapes in the clouds.

Constantine von Hoffman
Constantine von Hoffman
Senior Editor, MarTech

P.S. 70% of consumers abandon carts for discounts, and 64% of trial users bail before billing. When marketing becomes predictable, margins erode and retention drops. Discover how to fix it. Read our 2026 Customer Engagement Report, packed with insights from 1,500 consumers and marketers.

In This Edition
→
A 6:1 ROAS can still be the wrong place for the next dollar
→
AI can find the pattern. You still have to decide what it means
→
Buying AI is easier than getting people to use it
→
Audit what the tool does before you cut it
Bring your toughest marketing challenges. Leave with a game plan.
Ready to dig into the search and AI challenges keeping you up at night, learn from experts who know the terrain, and trade perspectives with peers who are tackling the same problems? Join your community for SMX Advanced’s 20th anniversary in San Diego, March 17–19, 2027, at the Marriott Marquis San Diego Marina. Come ready to question the status quo and leave with a sharper plan to drive measurable results.
Performance marketing

Angelina Eng dissects how channel-centric reporting blinds marketing teams to actual customer value and cross-segment profitability.

Shift your focus toward audience-first budget allocations to optimize return across new, occasional, and loyal buyers.

Take these steps to overhaul your media planning strategy:

  • Prioritize audience growth potential over isolated platform ROAS numbers when setting budgets.
  • Run holdout and incremental tests across segments to uncover true channel synergy.
  • Reallocate excess branded search spend toward underfunded customer acquisition or retention segments.
Marketing artificial intelligence (AI)

Kath Pay reframes artificial intelligence as a diagnostic partner for behavioral analysis rather than a simple content generator.

This serves as your cue to pair machine learning data with human context to extract actionable marketing insights.

Ready to elevate your analytics strategy?

  • Use AI to surface subtle behavioral correlations across complex customer datasets.
  • Apply behavioral science principles to form testable hypotheses behind raw data patterns.
  • Run disciplined experiments to measure whether targeted interventions actually drive conversions.
MarTech Conference

On Nov. 4 at the MarTech Conference, we’ll discuss the operational friction and psychological hesitation that often stall enterprise AI adoption after the initial technical software rollout.

This serves as your cue to cultivate a culture of psychological safety while restructuring daily workflows to amplify your team’s strategic human expertise.

Take these steps to prepare for this shift:

  • Identify cultural and structural barriers that create friction during new technology integration.
  • Redesign daily workflows to seamlessly combine AI capabilities with strategic human oversight.
  • Establish psychological safety and continuous learning environments to build long-term organizational trust.
Sponsored by Semrush

AI search doesn’t just evaluate your website—it analyzes your entire organization. Working in silos risks confusing AI models and hurting your brand. Join this webinar to transform AI visibility from a standalone SEO task into a shared, competitive advantage across PR, product, content, and brand teams.

  • Break down silos across PR, content, and brand teams.
  • Align cross-functional metrics to win across AI search engines.
  • Turn enterprise-wide AI visibility into a sustainable competitive advantage.
Marketing artificial intelligence (AI)

Brick Marketing cautions against relinquishing strategic marketing decisions to automated tools without human oversight.

A smart next step is to ensure experienced leaders validate AI-driven tactics against your core business goals.

Ready to protect your strategic integrity?

  • Require team members to verify cited sources behind automated recommendations before implementation.
  • Test proposed site-wide optimizations on small sample sizes to evaluate actual performance.
  • Reserve AI tools strictly for task execution while keeping core positioning human-led.
MarTechBot

MarTechBot untangles the complexities of SaaS bloat, offering structured frameworks to help marketing operations leaders audit overlapping tools and trim wasteful tech spending.

Applying this strategy allows you to systematically eliminate vendor redundancy while protecting the core capabilities that drive revenue.

Take these steps to streamline your tech stack:

  • Build a functional taxonomy matrix to group software by operational capabilities rather than vendor names.
  • Categorize platforms using a Jobs-to-Be-Done framework to evaluate business value over simple login metrics.
  • Audit data flows 90 days before contract renewals to prevent breaking active marketing workflows.
B2B marketing

Andrea Cruz uncovers how self-directed buyers, AI answer engines, and dark social are rendering traditional playbooks like MQLs and last-click attribution obsolete.

Your next move should be to realign your organization around buyer trust, generative engine optimization, and pipeline velocity.

Take these steps to prepare for this shift:

  • Restructure channel silos into cross-functional squads aligned by buyer segment.
  • Pool media budgets by target account segments rather than individual product lines.
  • Fuel performance channels with authentic content from credible industry experts.
Sponsored by Braze

Loyalty sign-ups don’t guarantee engagement. Exclusive research from Braze shows brands often misunderstand what drives customer retention—42% of consumers feel unnoticed when they stop engaging. Join us to separate loyalty myths from data and learn what truly keeps customers active.

  • Capture real loyalty beyond basic program sign-ups.
  • Drive repeat purchases without relying on massive discount offers.
  • Personalize engagement using AI while maintaining customer trust.
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