Weekender: AI billing spikes threaten businesses with operational strain
Weekender
Oct. 24, 2026 | A roundup of this week’s most read stories
BROUGHT TO YOU BY — TinesManaging systems isn’t enough anymore
As AI agents take on more work, the CIO’s job shifts from managing systems to governing them. Forrester’s 2026 report, The AI CIO, covers what that means for architecture, decision rights, and priorities through 2030. Read the Forrester report.
AI billing spikes threaten businesses with operational strain
More than half of businesses are failing to control AI costs amid the agentic rush, according to a report from Splunk.
How The Kraft Group uses AI for behavior management
Building trust and listening to employees is key to getting buy-in for new technologies, Chief Information and Technology Officer Michael Israel said.
AI risks, value remain unaligned for CIOs
When trust in AI is low, and cost is high, businesses must routinely audit models to make sense of exorbitant spending, Gartner analysts said.
Sponsored Contentby Parloa
Your AI resolved the call. Did your customer get the right answer?
Agentic CX confidence is rising. The blind spots in agentic CX measurement are not shrinking.
CIOs unprepared for agentic workforce shift
Just 4% of tech leaders have plans in place to retool roles for an agentic-human workforce, a Gartner survey found.
What’s keeping 5 tech executives up at night in the AI era
From overreaching autonomous agents to a lack of C-suite accountability, tech leaders share their biggest worries on AI use.
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